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How to Choose a Shopify Agency: The Complete Guide

Shopify Agency — Stellar Projects

Looking for a Shopify agency capable of transforming your store into a revenue driver? Stellar Projects has been supporting e-commerce brands on Shopify and Shopify Plus since 2018: strategy, build, SEO, Klaviyo CRM, and ongoing operations.

This guide gives you our vision of the profession, criteria for choosing the right Shopify partner, a comparison of agencies in France, real price ranges, and a comprehensive FAQ on questions our clients ask before committing.

In summary — what you can expect from a Shopify agency:

  • A clear, fast, and reliable e-commerce system that converts more
  • An SEO architecture designed for longevity and content that answers user questions
  • An email cycle that respects your customers and generates recurring revenue
  • Clear guidance, readable indicators, and real execution speed

1. Our vision as a Shopify agency

We believe in a simple idea: a Shopify site is not a design object; it's a system that must quickly explain, reassure, and convert. Stellar Projects is a growth-oriented Shopify agency: our value lies not in the length of a specification document, but in the clarity of your choices, the speed of execution, and the quality of what remains once the superfluous is removed.

We reject visual effects that mask an incoherent proposition, gadget integrations that slow down the store, and project rituals that consume energy without creating value.

Concretely, we prioritize reusable components, understandable journeys, clean data, visible reassurance messages, and respect for your customers' time. We adopt a partner stance: you ask us for tangible results, and we owe you clear deliverables and well-reasoned choices.

Our promise as an official Shopify partner agency is verifiable: a theme that loads quickly on mobile, SEO based on a clear architecture, an email cycle that yields more than it costs, and light but effective operational rituals.

2. What a Shopify agency really is today

The term "Shopify agency" covers very different realities. Some teams sell an aesthetic but poorly structured theme, others multiply applications, and still others deliver perfect redesigns in presentation but slow to materialize.

Our definition is operational: a Shopify agency is a multidisciplinary group capable of transforming a business intention into a manageable Shopify commerce system, adapted to the specific needs of each brand. If you want to understand what this concretely implies, visit our agency page to see our client cases and our approach.

What we consider non-negotiable

  • Mobile readability and real performance (Core Web Vitals)
  • Clear architecture and well-thought-out internal linking
  • Reliable tracking and GDPR compliant consent
  • Minimal but up-to-date documentation

What we avoid

  • Overloaded themes impossible to maintain
  • Technical debt hidden behind effects
  • Analyses without action plans or ownership
  • Operations without metrics or decisions

3. When to call on us and what you can expect

Engage our Shopify agency when you need clarity and execution. You entrust us with a measurable objective, and we build the trajectory that leads to it. We don't promise the moon, but a visible pace of progress and a store that exudes simplicity.

Here's what you can expect from the outset:

Rapid clarity

We summarize your challenges into three concrete objectives. This clarity allows for quick decisions and focuses effort where it matters.

Useful deliverables

You receive editable components, action checklists, and an iteration plan. No dormant deliverables.

Simple interpretation of results

We track indicators that you understand at first glance: conversion, speed, email revenue, useful SEO.

Partner stance

We challenge your ideas, not for sport, but to save your time and budget. Useful controversy is part of the service.

To learn more, consult the dedicated pages: 5 reasons to use an agency for your e-commerce redesign and 5 reasons to use a Shopify agency.

4. How to choose a Shopify agency

Choosing a Shopify agency is not just a matter of feeling or price. It's about identifying the partner who can transform your vision into measurable results. Here are our recommendations:

  1. Clarify your objectives: increase turnover, improve customer experience, migration, internationalization… The more precise your expectations, the easier it is to find the agency that meets them.
  2. Verify Shopify expertise: prioritize an official Shopify partner agency that masters the platform. Review its project portfolio, the diversity of its clients, and the results achieved. Our client cases illustrate successful redesigns and migrations without SEO loss.
  3. Evaluate communication and transparency: a reliable partner listens, asks the right questions, and explains their methodology. Ask to meet the team that will work on your project.
  4. Compare scopes: some agencies focus on design, others offer comprehensive support (SEO, CRM, ERP integrations). Ensure the agency covers your strategic challenges.
  5. Anticipate budget and ROI: demand a detailed proposal with clear milestones, identified deliverables, and measurable KPIs.
  6. Consult references: talk to clients who have already worked with the agency. Their feedback on quality, responsiveness, and adherence to deadlines is invaluable.

To go further: How to find a Shopify agency to double my sales and How to choose a Shopify agency.

5. Comparison of Shopify agencies in France

We encourage you to compare. There is no universally best agency, only the best one for your goals. Use the table below to create a shortlist, then supplement it with directories like HelloDarwin and Sortlist.

Agency Positioning Recommended projects Key services
Stellar Projects Our selection Growth-oriented Shopify agency, SEO and automation Ambitious redesigns, migrations, CRO, SEO, lifecycle UX UI, build, Shopify SEO, Klaviyo, integrations
Axome E-commerce agency with strong execution capability Structuring redesigns and multi-team projects Shopify build, integrations, support
W3Lead Shopify and email marketing, luxury and fashion focus Migrations with conversion and identity challenges UX, headless, POS, marketing automation
Unique Paris Shopify Plus and international Complex flows, multi-markets, meticulous art direction UX, integrations, run
Moon-Moon Design and Shopify build Fast builds with UX UI attention CRO, support
Pikka Pragmatic Shopify approach Creation and migration for VSE/SMEs Themes, maintenance, basic SEO
Colorz Creative Shopify agency Strong branding, immersive experiences Art Direction, UX, Shopify build
The Oz E-commerce build and management Performance-oriented operations, sustainable growth CRO, CRM, custom apps

6. How much does a Shopify agency cost?

A good budget doesn't buy hours; it buys results. Our approach is to clarify the scope, prioritize what creates immediate value, and organize the rest in short cycles.

Factors that influence the price

  • Functional scope: pages, sections, templates, product variants, facets, search
  • Design level: adjusted premium theme vs. custom design (UX/UI and component systems)
  • Integrations: ERP, PIM, CRM, OMS, POS, carriers, payment
  • Data migration: products, customers, orders, 301 redirects, attribute cleanup
  • SEO and content: architecture, internal linking, FAQ, structured data, copywriting
  • International: Shopify Markets, i18n, hreflang, taxes, country-specific catalogs
  • Custom apps: specific development and associated maintenance
  • Quality & compliance: mobile performance, accessibility, GDPR, QA

Indicative ranges (initial build)

  • €10,000 – €25,000 ("Boost" Offer): modular premium theme, 6-8 key sections, essential on-page SEO, JSON-LD FAQ, minimal email setup
  • €25,000 – €60,000 ("Scale" Offer): custom UX/UI, complete migration + redirects, advanced SEO and semantic cocoon, major email flows
  • €60,000 – €150,000+ ("Premier" Offer): international, Shopify Plus, critical integrations, custom apps, enhanced QA, extended security and governance

These ranges cover the initial build. Ongoing operations (TMA, evolutions, A/B tests) are then priced on a monthly retainer based on the desired velocity.

Items often overlooked in a quote

  • Content preparation (text, visuals, video) and associated rights
  • Cleaning and standardization of product data
  • Writing micro-content (promises, proofs, FAQ) oriented towards conversion
  • 301 redirect plan and switchover tests to preserve SEO
  • Documentation, training, handover, and post-launch support
  • Operational budget (tests, optimizations, regulatory changes)

How to read (and compare) an agency quote

  • Concrete deliverables: named pages, sections, components, integrations
  • KPIs & milestones: objectives per phase, acceptance criteria
  • Assumptions & exclusions: what's in vs. what's out
  • Team & governance: who does what, ritual frequency, SLA
  • Switchover plan & hypercare: who monitors what, for how long

We detail these elements in our dedicated guide: How much does a Shopify agency cost?

Need a precise quote? Talk to a Shopify expert: share your 90-day objective, your main constraint, and your store's status; we'll return with a one-page scope definition.

7. Where to find a Shopify agency?

The right question is not just "where are they?", but "where to find the right agency for your context?". Geographic proximity, time zone, language, knowledge of your markets... all these elements matter as much as the portfolio.

Our directory (recommended starting point)

We maintain an up-to-date list of Shopify agencies by city and specialty: see the list of Shopify agencies. Filter by region, project type (migration, redesign, Shopify Plus, CRM/emailing), and sector references.

When to prioritize a nearby agency

  • Regular physical workshops and co-creation
  • Logistics and retail: POS deployments, in-store training, media shoots
  • Non-technical teams: in-person presence helps overcome friction during change management

When distance is not a problem

  • Performance-oriented projects: conversion-first redesign, SEO, integrations, and analytics
  • Digital organization: teams accustomed to online rituals
  • Rare specialty: Shopify Plus, headless, or sector-specific expertise that takes precedence over proximity

Cities with high Shopify density

Île-de-France (Paris), Auvergne-Rhône-Alpes (Lyon), PACA (Marseille), Occitanie (Toulouse), Nouvelle-Aquitaine (Bordeaux), Hauts-de-France (Lille), Pays de la Loire (Nantes), Brittany (Rennes), Grand Est (Strasbourg).

How to quickly source (5-step method)

  1. Start with our agency list to generate 6-8 candidates (filter by city/specialty)
  2. Ask for 1 comparable case to yours with client contact
  3. Organize a 20-min call to validate methodology, team, rituals
  4. Send an identical mini test brief to 3 agencies (same assumptions, same figures)
  5. Decide based on execution speed + clarity of plan, not just on price

Where we operate

Our Shopify agency operates in France and Europe, with a hybrid model: in-person scoping and design at the start, online execution and follow-up rituals. Few meetings, much execution, clear reporting (conversion, SEO, email, performance).

8. How we frame an engagement

A good project starts with good framing. Our method reduces uncertainty, selects an ambitious but deliverable MVP, and organizes the rest into short cycles. We avoid six-month tunnels that exhaust teams and budgets.

  • Useful diagnosis: inventory of the existing, risks, assumptions, dependencies. Scope qualification and sensitive topics brought to the table.
  • Realistic MVP: selection of pages, sections, and integrations that create maximum impact. Everything else goes into a prioritized backlog.
  • Readable rituals: a short review every week, a decision point every two weeks, a monthly impact report.
  • Attention contract: we protect your time and ours. Fewer meetings, more tested iterations.

9. What we do for you

We don't sell a website; we build leverage. Our Shopify team focuses on prioritizing your needs, delivering a high-performance theme, structuring your SEO, automating customer relations, and implementing simple management.

Strategic consulting and framing

  • Quarterly KPI-oriented roadmap
  • Readable scorecard for frictionless decision-making
  • Clear trade-offs between useful effects and "wow" effects
  • Tracked objectives: conversion rate, net revenue, margin, LTV

User experience (UX) and conversion interface design (UI)

  • Library of modular, editable sections
  • Micro-content that resolves doubts at the right place
  • Consistent empty states, errors, and reassurance messages

Design serves your revenue, not the other way around.

Shopify build and controlled integrations

  • High-performance and accessible theme
  • ERP, PIM, CRM, OMS, POS integrations when useful
  • Clear and reliable marketing data layer
  • Deliverables: versioned repo, editing guide, mobile performance check

Managed Shopify SEO

  • Content hub plan and editorial briefs
  • Internal linking and JSON-LD FAQ
  • Monthly optimization calendar

Details: our Shopify SEO service

Klaviyo CRM and marketing automation

  • Essential flows operational (welcome, abandoned cart, post-purchase, re-engagement, winback)
  • RFM segments and useful campaigns
  • Continuous A/B testing on subject line, offer, and creative

See: Klaviyo × Shopify

International and Markets

  • Market-by-market roadmap
  • International SEO localization (i18n) and hreflang tags
  • Country-specific operational rituals

Custom apps when necessary

  • KPI-oriented specifications
  • Monitoring and maintenance
  • Impact measurement and return on effort

Performance, accessibility, compliance

  • Performance and image budgets
  • GDPR consent and security
  • Targeted accessibility checks

To go further: What services are offered by an e-commerce agency


Migration and redesign: our end-to-end service

Changing platforms or redesigning a Shopify site is not just about pages and modules. It's a shift in focus: what needs to become simple, fast, and understandable. Our Shopify agency specializing in migration secures the transition and uses it to clarify the offer, reduce noise, improve conversion, and preserve SEO value.

  • Due diligence: technical and SEO audit, URL and dependency mapping, realistic planning
  • Useful architecture and content: simple and extensible tree structure, internal linking designed for SEO, editorial briefs
  • Data and continuity: product/customer/order migration, tested 301 redirects, attribute cleanup
  • Build and hypercare: documented high-performance theme, necessary integrations, 30-day hypercare

Learn more about e-commerce migration to Shopify.


Our offers and engagement models

Offer For whom What's included Indicative budget
Boost Launch quickly and well, or re-energize a stagnant store Express audit, modular theme, on-page SEO, JSON-LD FAQ, 3 Klaviyo flows €10k – €25k
Scale Ambitious redesign and integration of your key tools Custom UX UI, migration + redirects, advanced SEO and semantic cocoon, 6 Klaviyo flows €25k – €60k
Premier High-growth brands or Shopify Plus International, custom apps, data-driven operations, enhanced governance and SLA €60k – €150k+
Retainer / TMA Store operated long-term Monthly velocity, rituals, SLA, shared impact dashboard On quote

Brief use cases

Some typical scenarios we regularly handle:

  • Migration with SEO constraint: URL mapping, 301s, simplification of the tree structure, useful FAQs. Typical result: maintaining organic traffic and +15% conversions.
  • Conversion-first redesign: noise reduction, benefit clarification, structured product sections, proofs and micro-content. Typical result: +25% add-to-cart rate.
  • Pragmatic lifecycle: welcome, abandoned cart, post-purchase, re-engagement. Typical result: email revenue share increases from 10% to 25% in three months.
  • Continuous improvement operations: one test, one learning, one improvement every month. Typical result: +10% cumulative revenue in six months.

10. Shopify agency FAQ (18 questions)

Is a certified Shopify agency necessary?

Shopify Partner certification is a good sign of platform knowledge, but it doesn't replace concrete case studies or a proven methodology. Ask for references comparable to your project and communicate directly with the clients involved to validate real experience.

What's the difference between a Shopify agency and a Shopify Plus agency?

Shopify Plus is Shopify's enterprise tier, designed for high-volume brands (>€1M online revenue) or those with advanced needs (multi-market, B2B, critical integrations). A Shopify Plus agency masters additional features: Scripts, Launchpad, Wholesale channel, Audiences, and extended APIs. If you are not yet on Shopify Plus, a standard Shopify agency is sufficient in most cases.

How long does a Shopify redesign take?

From a few weeks (adapted existing theme, simple scope) to several months (custom design, complex migration, multiple integrations). We encourage a rapidly deliverable MVP — generally 6 to 10 weeks for a Boost redesign — followed by iterations that continuously add value.

Premium Shopify theme or custom theme, which to choose?

A premium theme (Dawn, Impulse, Prestige, etc.) allows for a quick start if the brand identity is simple and the catalog is homogeneous. A custom theme is justified if the brand experience is a strong competitive lever, if the catalog is complex, or if you have specific functional needs. Hybrid approaches — premium theme + custom sections for key screens — are common and often the best compromise.

Is headless Shopify essential?

No. Headless (Shopify + decoupled front-end in Next.js, for example) addresses specific contexts: ultra-personalized experiences, highly demanding content SEO, sub-second performance on massive catalogs. A well-built, optimized, and documented Shopify theme is sufficient in 90% of cases and costs much less to maintain over time.

Is Shopify suitable for large catalogs (10,000+ products)?

Yes, provided the architecture, navigation facets, PIM, and data flows are intelligently designed. The real difficulty lies in search and filter ergonomics. Solutions like Searchie, Boost Commerce, or a well-configured Shopify Search & Discovery address most use cases.

Can a Shopify agency also manage SEO?

Yes — it's even a differentiating factor. Technical Shopify SEO (architecture, speed, Core Web Vitals, structured data, internal linking, semantic cocoon) is inseparable from the build. An agency that completely separates the two often creates SEO debt that is difficult to correct afterward. At Stellar Projects, SEO is integrated from the framing phase.

What is the difference between a Shopify agency and a general e-commerce agency?

A Shopify agency specializes in the Shopify ecosystem (themes, APIs, apps, Shopify Payments, Markets, Checkout extensibility, etc.). It knows the specific constraints and opportunities of the platform, the patterns that work, and those that create technical debt. A general e-commerce agency can work on several platforms (Prestashop, Magento, WooCommerce, Shopify), but this versatility sometimes comes at the expense of depth on each.

Do you offer Klaviyo / email marketing services?

Yes. Email and CRM are core to our services. We build and operate complete Klaviyo systems: setup, essential flows (welcome, abandoned cart, post-purchase, re-engagement, winback), RFM segmentation, campaigns, and A/B tests. Goal: for email to account for 20-30% of your store's revenue. See our page Klaviyo × Shopify.

How does a migration to Shopify happen without losing SEO?

Securing SEO during a migration relies on four pillars: (1) complete mapping of existing URLs and their organic traffic, (2) exhaustive 301 redirect plan tested before switchover, (3) preservation or improvement of architecture and internal linking, (4) post-launch verification (Search Console, logs, rankings) during the hypercare period (minimum 30 days). We document our method in our guide on e-commerce migration to Shopify.

Can you work with a Shopify agency remotely?

Yes, and this is our primary mode of operation. We work with brands in France and Europe from our offices, using online rituals (sprint reviews, asynchronous decisions, Slack, Loom). In-person workshops are possible at the start or for topics requiring intensive co-creation.

Which Shopify agency for a brand in Paris?

The Île-de-France region has the largest number of Shopify agencies in France. Geographic proximity is relevant if you need frequent in-person workshops. Otherwise, the choice of agency should prioritize specialty (SEO, CRM, Shopify Plus, sector) rather than location. We regularly operate in Paris and the Île-de-France region.

How to budget a Shopify redesign with €20,000 to €30,000?

With this budget, the winning strategy is: well-chosen premium theme + customization of 3-4 high-stakes screens (homepage, product page, collection page, checkout) + on-page SEO + minimal email setup. Avoid spending on animations or gadget apps. Prioritize mobile performance, conversion-oriented micro-content, and JSON-LD FAQ. Phase 2: in-depth SEO and semantic cocoon.

Can a Shopify agency also handle advertising (Meta, Google Ads)?

Some Shopify agencies integrate paid media into their offering, while others focus on owned & earned (site, SEO, email). At Stellar Projects, we focus on the site, SEO, and CRM — sustainable levers that improve the ROI of your paid acquisition without depending on it. We can work in coordination with your media agency.

What is a retainer or TMA Shopify?

A retainer (or TMA — Third-Party Application Maintenance) is a monthly operational contract: you purchase intervention velocity (in days or sprint points) to continuously evolve, correct, and improve your store. This is the best way to maintain performance over time without starting a major project every time a need arises.

What's the difference between a fixed-price and time-based model for a Shopify agency?

A fixed-price sets a scope, deliverables, and price defined in advance — ideal for a well-defined redesign with clear specs. Time-based (or régie) is suited for uncertain or evolving needs (R&D, exploration, rapid iterations). In both cases, demand clear milestones and explicit acceptance criteria to protect your budget.

How to evaluate the results of a Shopify agency?

Key indicators to track: conversion rate (visitors/buyers ratio), average order value, revenue per session, Core Web Vitals (LCP, CLS, INP), SEO positions for strategic keywords, proportion of revenue generated by email, customer retention rate. A good Shopify agency should offer you a dashboard of these indicators from the outset — not overwhelm you with unreadable reports.

Is Stellar Projects really an official Shopify partner?

Yes. Stellar Projects is an official Shopify partner, which gives us access to Shopify's resources, training, and support teams. This also means we adhere to the platform's guidelines and that our developments are maintainable over time during Shopify updates.

11. To go further — ecosystem resources

This guide is part of a set of resources we maintain on the Shopify ecosystem. These pages delve deeper into the topics discussed here and refer to our Shopify agency for concrete support.

If this guide helped clarify your expectations, the easiest way is to write to us with three pieces of information: your 90-day business objective, your main constraint, and a link to your store or mockup. We will respond with a one-page scoping proposal.

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Photo de Bentinck

L'AUTEUR

Volkier Bentinck

Volkier est co-fondateur de Stellar Projects, agence de marketing digital et e-commerce sur Shopify, qu’il a lancée en 2018 pour accompagner la croissance de marques lifestyle ambitieuses. Serial entrepreneur dans l’e-commerce, il est également à l’origine de plusieurs marques à succès : Cabania (lits cabanes), Superbon (cosmétiques solides) et la plateforme beauté WeLoveBeauty. Spécialiste du branding et du marketing digital, il met son expertise au service de projets à fort potentiel. Volkier est également co-auteur du livre "Créer sa marque à l'ère de l'IA", publié en 2026.

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