Set up click and collect on Shopify
To set up click-and-collect options on Shopify, follow these steps:
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Create a new shipping method:
- Go to your Shopify dashboard.
- Navigate to "Settings," then "Shipping and delivery."
- Under "Manage shipping zones and rates," click "Add shipping method."
- Select "In-store pickup" or "Click and Collect."
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Configure pickup locations:
- In the same shipping settings, click "Manage" under the "In-store pickup" heading.
- Add the addresses of your physical stores where customers can pick up their orders.
- Specify the available pickup hours for each location.
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Customize pickup notifications:
- Access notifications in "Settings" -> "Notifications."
- Customize the email templates to inform customers when their order is ready for pickup.
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Test the functionality:
- Place a test order to ensure the click-and-collect process works correctly.
- Verify that notifications are sent as expected and that the information is accurate.
Imagine you own a local delicatessen called "Saveurs du Terroir." You've decided to implement a click-and-collect option for your customers, especially those who prefer to order online and pick up their products locally without waiting for long shipments. You set up two pickup locations: one downtown and another on the outskirts. After configuring these points, you receive very positive feedback from your customers, who appreciate the convenience and speed of the service. You even received a message from Madame Dupont, a loyal customer, telling you how she was able to pick up her basket of fresh products in just a few minutes during her lunch break, saving her precious time. Her satisfaction is such that she plans to use this service every week!
For additional tips and helpful guides, feel free to consult the Shopify documentation.
L'AUTEUR
Volkier Bentinck
Volkier est co-fondateur de Stellar Projects, agence de marketing digital et e-commerce sur Shopify, qu’il a lancée en 2018 pour accompagner la croissance de marques lifestyle ambitieuses. Serial entrepreneur dans l’e-commerce, il est également à l’origine de plusieurs marques à succès : Cabania (lits cabanes), Superbon (cosmétiques solides) et la plateforme beauté WeLoveBeauty. Spécialiste du branding et du marketing digital, il met son expertise au service de projets à fort potentiel. Volkier est également co-auteur du livre "Créer sa marque à l'ère de l'IA", publié en 2026.
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