21 juin 2023

Shopify e-commerce agency: creation, migration, and growth

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While Shopify allows for autonomous management of your e-commerce site, building a high-value store for your customers requires an expert and transversal approach. A Shopify creation and growth agency acts as a trusted third party: creation and redesign, data & integrations, performance, CRM & e-mailing, acquisition... For an overview of the services offered by a Shopify agency, see also this page.

Shopify e-commerce site creation

Carving out a place in your market begins with an impeccable site. An e-commerce site creation agency doesn't just focus on aesthetics: it designs a profitable and sustainable asset.

  • Purchase and configuration of the domain, DNS & SSL.
  • Choice of Shopify OS 2.0 theme and in-depth customization (sections, templates, metafields).
  • Catalog structuring, complete product pages (attributes, media, FAQ, schemas).
  • Setup of payments, shipping, taxes, and legal policies.
  • Multi-device testing, bug fixing, performance (Core Web Vitals).

A site that converts is based on three pillars:

=> UX (User Experience): designing the actual purchase journey, from arrival to checkout (navigation, filters, reassurance, bundles, cross-sell).

=> UI (User Interface): creating a readable and desirable interface (hierarchy, micro-copy, empty states, mobile-first consistency).

=> Integration & development: adapting the theme (Liquid/JSON), optimizing technical SEO, mastering apps & scripts to keep a site fast.

Redesign and migration to Shopify

We migrate from PrestaShop, Magento, WooCommerce, or custom to Shopify, securing SEO, data, and operations. Redesign and migration often go hand-in-hand: new design, mobile optimization, improved ergonomics, revival of SEO fundamentals and tracking.

What services do Shopify and Shopify Plus agencies offer?

Brand creation

A good product without a clear brand struggles to break through. We define your brand territory: promise, evidence, tone, visual style, and apply the identity on-site/off-site (homepage, PDP, editorial pages, social networks). Objective: create preference, not just generate traffic.

Developing your store with a Shopify agency

The agency doesn't just intervene at launch. It drives growth: prioritized roadmap, optimization cycles, new acquisition channels, continuous improvement of conversion and retention.

Why choose Shopify to create an online store?

Shopify is a SaaS focused on performance and experience: integrated payments (Stripe, PayPal via Shopify Payments), OS 2.0 themes, verified apps, included security/hosting, analytics, and automations. Quick to learn, reliable scaling. With an agency, you exploit 100% of the potential: design, SEO, speed, data.

Data migration (orders, customers, content)

A successful migration means losing nothing and improving everything. We orchestrate:

  • Extraction & mapping of data (products/variants, collections, customers, order history, discount codes, pages & articles).
  • Cleaning (deduplication, attribute normalization, SKU consistency).
  • Controlled import (Matrixify, API), non-regression tests, password recovery via compliant procedures where possible.
  • SEO: bulk 301 redirects, link retention, canonical tags, Search Console monitoring post-go-live.

Acquisition & growth strategy (paid, social, analytics)

You don't just "plug in" advertising randomly. You build an acquisition system managed by margin:

  • Paid: Meta/Instagram, Google (Search, PMax), TikTok, Pinterest Shopping.
  • Proprietary product feeds (Merchant Center), UTM & standardized naming conventions.
  • Tracking: Consent Mode, server events, enhanced conversions, decision-making dashboards.
  • Iterations: creative/landing tests, incrementality, CPA/LTV control, agile budget allocation.

Internationalization (markets, currencies, languages)

Selling internationally goes beyond simple translation. We handle:

  • Shopify Markets: localized prices, currencies, payments, taxes, shipping costs & conditions.
  • International SEO: URL structure, hreflang, localized content, local relevance signals.
  • Operations: returns, customer service, logistical cut-off, local payment methods.
  • Tool-assisted translations (e.g., Weglot) + human proofreading to preserve brand voice.

Optimizations & CRO (A/B testing, UX, speed)

What matters: actual conversion. Our CRO approach:

  • Audit UX/UI & performance (Core Web Vitals, scripts, images, apps).
  • Experience backlog: page variants (hero, USP, PDP, filters), reassurance messages, bundles, order bumps.
  • A/B tests and measurement (events, dashboards), prioritization by impact/effort.
  • Speed: image compression, lazy-load, system font, reduction of third-party JS.

Process automation (ops & marketing)

Automating = saving time and ensuring reliability.

  • Ops: ERP/WMS flows, inventory synchronization, allocation rules, label generation, returns workflows.
  • Marketing: abandoned cart reminders, post-purchase, back-in-stock, reactivation, dynamic segmentation.
  • Data: product attribute normalization via metafields, scheduled exports, webhooks.

Brand content (editorial, photo, video)

Content is your unfair advantage: it tells stories, reassures, and sells.

  • Editorial: storytelling, universe pages, buying guides, comparisons, enriched FAQs.
  • Photo/video: consistent packshots, framed UGC, hero banners, short formats for social/ads.
  • Production: guidelines, editorial planning, DAM, weight/format optimization for speed.

SEO strategy (content clusters, technical, netlinking)

Modern SEO combines structure, useful content, and popularity.

  • Semantic clusters: intent-based clusters, internal linking, SEO-friendly OS 2.0 templates.
  • Technical: logs, crawl budget, schemas, canonicals, pagination, clean redirects.
  • Content: data-driven briefs, E-E-A-T, comprehensive answers, freshness.
  • Netlinking: lasting editorial partnerships, high-value pages as link targets.

CRM & lifecycle with Klaviyo

Transform buyers into lifetime customers with Klaviyo and Shopify.

  • Setup: compliant collection (consent), e-commerce events, lists & segments.
  • Flows: welcome, abandoned cart, post-purchase, reviews, upsell, re-engagement.
  • Segmentation: RFM, purchase propensity, LTV, scenarios by lifecycle.
  • Creative: email/SMS templates, product personalization, subject line/CTA tests.
  • Measurement: attribution, deliverability rate, frequency/pressure optimization.
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Questions fréquentes

Une agence mobilise une équipe (UX/UI, dev, SEO, data, CRO, CRM) avec process, QA et continuité de service. Résultat : délais maîtrisés, code fiable, meilleures perfs et un plan de croissance, pas juste un site.

Mapping et nettoyage (produits/variantes, médias, collections), import des comptes clients et de l’historique de commandes, redirections 301, conservation du maillage interne et vérification SEO post‑lancement.

Oui : stratégie full‑funnel (SEO, SEA, Social Ads, e‑mailing), structuration des flux produits, tracking propre (events, consent), tests créatifs et pilotage par CPA/LTV.

Shopify Markets, structure d’URL adaptée, hreflang, contenus localisés, moyens de paiement et logistique par pays, et service client multilingue quand nécessaire.

Parcours d’achat, page produit, filtres/recherche, messages de réassurance, bundles/upsell, vitesse (Core Web Vitals). On priorise via un backlog d’expériences et A/B tests mesurés.

Ops (stocks, commandes, retours, ERP/WMS) et marketing (panier abandonné, post‑achat, réactivation, back‑in‑stock), plus des workflows data (métaobjets, exports, webhooks).

Territoire de marque, guidelines éditoriales, pages univers/guides d’achat, shootings photo/vidéo, UGC cadré, formats social/ads, et optimisation poids/performance.

Cocons sémantiques par intention, maillage interne, SEO technique (logs, canonicals, schémas, pagination), production éditoriale E‑E‑A‑T et netlinking durable (partenariats éditoriaux).

Segmentation RFM et comportements, flows automatisés (welcome, panier, post‑achat, win‑back), personnalisation produit, tests créa et pilotage de l’attribution pour faire monter la LTV.

Selon le périmètre : de 4–6 semaines (thème personnalisé) à 10–14 semaines (refonte + migration + international + CRM). Un planning détaillé est fourni au kickoff.

Sur la base d’un brief, on définit les livrables, les intégrations et les priorités, puis on propose un budget par lot (design, dev, data, SEO, CRO, CRM) avec jalons de validation.

Vous. Le dépôt de code, les maquettes, gabarits e‑mails, médias et documents de livraison vous appartiennent, avec une doc d’exploitation.

Photo de POHL

L'AUTEUR

Florian POHL

Co-fondateur de Stellar Projects, Florian incarne une double expertise rare : la maîtrise du design technique et une compréhension fine des leviers marketing. Avant de co-fonder l’agence, il a lancé plusieurs marques en ligne à succès, ce qui nourrit aujourd’hui sa capacité à concevoir des sites Shopify à la fois beaux, performants et pensés pour vendre. Chez Stellar, il pilote la création et la technique avec un seul objectif : transformer chaque projet en accélérateur de croissance. Florian est également co-auteur du livre "Créer sa marque à l'ère de l'IA", publié en 2026.

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